Small Children Policy:


Due to liability reasons, we do not allow small children to attend your appointment. You will not be able to supervise them as your eyes will be closed. We do not have a daycare license as well. Please leave your small children in the hands of a proper caretaker, a spa is not the place for them. 


Thank you,

Pulp Lash Spa

Deposit Policy:


A DEPOSIT IS REQUIRED TO HOLD YOUR APPOINTMENT. DEPOSITS ARE NON-REFUNDABLE FOR ANY REASON. PLEASE BE SURE TO RESCHEDULE YOUR APPOINTMENT BEFORE THE 24 HOUR MARK TO AVOID THE LOSS OF YOUR DEPOSIT. THEY ARE NOT TRANSFERABLE TO A NEW APPOINTMENT. A RESCHEDULE BUTTON CAN BE FOUND AT THE BOTTOM OF YOUR ORIGINAL CONFIRMATION EMAIL. TO CHANGE YOUR APPOINTMENT TYPE, PLEASE TEXT 614-843-4222. ALL DEPOSITS ARE REMOVED FROM THE CLIENT TOTAL AT THE TIME OF CHECKOUT EXCEPT FOR MICROBLADING DEPOSITS AS THEY ARE PART OF THE TOTAL COST OF THE SERVICE. 


Thank you,

Pulp Lash Spa

New Client AppointmentPolicy:

Appointments will be canceled if client is more than 20 minutes late unless appointment is shorter then its 10 minutes (Microblading clients cannot be more than 30 minutes late for full sets and 20 for touch ups). If you cancel same day or no call/no show, you will be charged an additional 50% of the service(s) price. Same day cancellations will be charged 50% of the cost of the service booked. You cannot change services without 24 hours notice. You will be held to the original service booked at the appointment. 

Thank you, 
Pulp Lash Spa

All questions regarding our policies should be sent to our email pulplashspa@gmail.com. We strictly adhere to all of our policies, verifiable emergencies only will be considered.

Touch Up Appointment Policy:


FOR EXISTING CLIENTS: If you are late, we will apply what we can and whether or not you show up, you will be charged for the service. If you call before the appointment to cancel, or within 24 hours, you will forfeit your deposit. You must send a text or email our administrative staff to cancel your appointment. We must receive confirmation of the cancellation via text (614)843-4222 or email pulplashspa@gmail.com. Once your appointment begins, you are responsible for the payment in full as we do not have a late policy and hold the time slots indefinitely once the appointment commences.


MICROBLADING: If client no call/no shows for their microblading touch up, they will be charged 50% of the cost of the service.


Thank you, 
Pulp Lash Spa

Pulp Lash spa in lewis center

Dirty Lash Policy:


We will add an additional $10 dollar cleaning charge for lashes with mascara or heavy eye shadow build up. We have very inexpensive lash cleansing kits ($5.99), clean your lashes 2x per week to avoid damaging them and being charged this fee. Washing your lashes is EXTREMELY important to the health and volume of your natural lashes. It is imperative to take care of the natural lash during lash extension wearing.


Thank you,
Pulp Lash Spa

Pulp Policies.

Touch Up Eligibility Policy:


FOR EXISTING CLIENTS: You must have at least 10% of your lashes left to receive a touch up. Please ensure you have the proper amount of lashes remaining or you will be charged for the appropriate full set according to the amount of minutes chosen in for the touch up.


FOR NEW CLIENTS: This service is for lashes done by other artists, but you must have at least 20% of them left or you will be charged for a new set. If you are new to town or your regular artist became unavailable, we build from what already exists (if not overly clumped, clustered or heavily glued). We always customize to your preference. This service is NOT timed. When the artist fills each lash whether the appointment time is used or not, the charge remains the same. No call/no show clients will be charged 50% of the cost of their service.


Thank you, 
Pulp Lash Spa